rochelle@mhelpdesk.com Author

Business InsightsFeaturedField ServiceTechnology

3 Ways Smart Homes Will Change the Future of Field Service

“Are we out of milk?” If you’ve stood in the grocery store having that thought, or a similar one, you can understand the...

October 26, 2017

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Business InsightsFeaturedSales & Marketing

How to Handle Negative Online Reviews

If you’ve received a negative online review, there’s good news: that stray one-star Yelp post shouldn’t hurt your...

October 23, 2017

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FeaturedmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes – Timesheets

  Today we are happy to introduce mHelpDesk Timesheets, the ability to track your team’s time and report on it right within the...

June 14, 2017

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mHelpDesk Release NotesProduct Updates

Release Notes for Mobile – May 3, 2017

  Today we made some performance enhancements to our mobile app and added some new features. Here’s what’s new: Customer...

May 2, 2017

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mHelpDesk Release Notes

mHelpDesk Release Notes – July 12, 2016

About this update Yesterday we released several features, bug fixes and performance enhancements to both the mHelpDesk web and mobile...

July 12, 2016

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Product Updates

A New Option: Printing Staff Schedules

We are committed to making life easier and more profitable for field service companies.  That means taking processes that historically...

May 6, 2016

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Sales & Marketing

Customer Referrals, The Simple Secret to Getting More

“The purpose of a business is to create a customer who creates customers.”  – Shiv Singh Your field service business may have hit a...

May 4, 2016

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Field ServiceSales & Marketing

Does Your Field Service Business Need a New Logo?

In many ways, your logo is the “face” of your field service business.   Your field service business logo is plastered on the side...

April 28, 2016

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mHelpDesk Release Notes

Release Notes – April 14, 2016

About this update Yesterday we released several features that many mHelpDesk customers have requested, including the ability to print the...

April 15, 2016

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