Product News

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Drum Up Repeat Business With the Last Service Date Report

mHelpDesk Tip of the Week from Drew G., Senior Technical Support Specialist Every business relies on bringing in a stream of new...

January 8, 2019

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Why We’re Launching mHelpDeskGO

Steven Zimmerman is a Product Manager at mHelpDesk Do you use subcontractors to help complete your jobs? Do you need to give some team...

December 18, 2018

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FeaturedField Service Web AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Web App: Settings, Exporting & Reporting Enhancements – Dec. 5, 2018

We’re excited to share the highlights from today’s web release. First, we’ve updated our Settings Page to help you get to where...

December 5, 2018

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Automating Your Reminders with Reminder Rules in mHelpDesk

mHelpDesk Tip of the Week from Drew G., Senior Technical Support Specialist You work with customers, so you know how difficult it can be...

December 4, 2018

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FeaturedField ServiceField Service Software TipsProduct News

Removing the Hassle from Scheduling and Billing Against Recurring Jobs

mHelpDesk Tip of the Week from Genevieve  D., Content and Email Marketing Manager The feedback we’ve gotten from service...

November 21, 2018

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FeaturedField Service Web AppProduct NewsProduct Updates

Release Notes for Web App: Reporting Enhancements, Staff Permissions – Nov. 14, 2018

Note: This post has been updated on Nov. 16, 2018 to announce our update to Recurring Jobs, which was also included as part of this...

November 14, 2018

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Field ServiceField Service Software Tips

Bridging the Gap Between Field and Office Staff Through Auto Update Rules on mHelpDesk

mHelpDesk Tip of the Week from Drew G., Senior Technical Support Specialist I work with many service companies who experience disconnects...

November 13, 2018

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FeaturedField Service Web AppProduct NewsProduct Updates

Release Notes for Web App: Easier Management of Estimates, Longer Item Descriptions – Oct. 24, 2018

Today we released a few enhancements to help make your experience in mHelpDesk more intuitive, like when you’re taking deposits on an...

October 25, 2018

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FeaturedField ServiceField Service Web AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Web App: Calendar Improvements, Preventing Overbooking – Oct. 3, 2018

You spend a lot of time scheduling and rescheduling jobs, changing assignments and planning your weeks. That’s why we’ve added...

October 3, 2018

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