Field Service News News around the industry

4 Reasons Why Customer Follow-up Emails Are Essential

In today’s dynamic business landscape, most companies have accepted the fact that online interaction is a significant way their business can stay connected with their customers. Whether through website sign up forms, email support tickets, or live chat, it’s a proven fact that customers prefer these digital forms of contact when corresponding

July 12, 2018

Read More

Business InsightsFeaturedField ServiceSales & Marketing

Building Trust with Prospects From the Get-Go: A Step-by-Step Guide for Field Service Pros

No matter what business you are in, trust is everything when it comes to winning over prospects. Whether you are just starting out with a...

July 5, 2018

Read More

Business InsightsFeaturedField ServiceHuman ResourcesOperations

The Field Service Business Owner’s Guide To Taking a Vacation

There is nothing more terrifying to a small business owner than the idea of shutting off their phone and going off the grid. When...

June 29, 2018

Read More

FeaturedField Service Web AppmHelpDesk Release NotesProduct Updates

Release Notes for Web App: Price List and Calendar Enhancements – June 21, 2018

Yesterday’s web app release continues our improvements to the Price List. We know many of you use Price List on a daily basis, and...

June 21, 2018

Read More

Business InsightsFeaturedOperations

How to Set Up Your Field Service Business With Gmail and Why

One of the most important factors of managing a field service business is ensuring you stay in touch with your customers, and one of the...

June 19, 2018

Read More

Field Service Community From the Network Contributors

Electrical Contractor Contributor NetworkFeaturedField ServicemHelpDesk Community

Top 6 Electrical Contractor Apps

Regardless of if you are in the field, or at your desk, you will discover the apps listed here, many of which are available for both iOS...

June 15, 2018

Read More

Business InsightsFeaturedField ServicemHelpDesk CommunitySales & Marketing

5 Creative Ways to Get More Referrals for Your Field Service Business

This is a guest post provided by a contributor from Referral Rock. You started a referral program for your field service business, but...

June 1, 2018

Read More

FeaturedField ServicemHelpDesk CommunityOperationsPainting Contractor Contributor NetworkPainting Contractor IndustryPainting Contractor NewsTechnology

Top 8 Painting Contractor Apps

  As a painting contractor, you rely on your skill and work ethic to get your jobs done professionally. Using the right tools is...

May 21, 2018

Read More

FeaturedField ServicemHelpDesk CommunityOperationsTechnology

How FSM Software Can Improve Your First-Time Fix Rate

This is a guest post provided by a contributor from TechnologyAdvice. “If you don’t have time to do it right, when will you have time...

May 8, 2018

Read More

Advertising

Product Updates The Latest from mHelpDesk

FeaturedField Service Web AppmHelpDesk Release NotesProduct Updates

Release Notes for Web App: Price List and Calendar Enhancements – June 21, 2018

Yesterday’s web app release continues our improvements to the Price List. We know many of you use Price List on a daily basis, and...

June 21, 2018

Read More

FeaturedField Service Web AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Web App: Updates to Price List – May 30, 2018

We’re excited to share that with today’s web release, you’ll start to see much faster performance when using our Price...

May 30, 2018

Read More

ArticlesFeaturedField Service Web AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Web App: Enabling Staff to See Rates on Jobs – May 2, 2018

Do you want to make it easier for your staff to see the information they need to be more efficient when creating or updating work orders?...

May 2, 2018

Read More