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Industry Forecast: How Much Revenue Will Your HVAC Business Bring In This Year?

Life is crazy, but only for those who have no plans for it. Running an HVAC business can sometimes feel like riding a horse without a...

January 16, 2017

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Business InsightsFeaturedField ServiceOperationsTechnology

How to Be THAT Service Professional That Gets Hired Time and Time Again [INFOGRAPHIC]

Having a pulse on your customers, like knowing their preferences or their pain points, is essential to serving them better. In a recent...

January 13, 2017

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FeaturedField Service Web AppmHelpDesk Release NotesProduct News

Release Notes for Web – Jan. 11, 2017

Today we’ve launched several new features, bug fixes and performance enhancements to our web app.  Here are some of the top items:...

January 11, 2017

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Business InsightsFeaturedSales & MarketingVoice of the Contractor

Building a Marketing Funnel for Your Field Service Business: Part 2

“Try to become the “I’ve got a guy” guy.  You want your customers to think of you whenever they need a contractor to work on...

January 11, 2017

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Welcome to mHelpDesk News

We’re delighted to present mHelpDesk News, your new go-to resource for the latest field service industry news and information, business...

January 9, 2017

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Company NewsFeaturedField Service

Adam Carolla Endorses mHelpDesk in Entertaining New Video

“It’s like having an assistant in your pocket…” – Adam Carolla Comedian and radio personality, Adam Carolla...

January 6, 2017

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FeaturedField Service

Field Service Industry: 2016 Reflections and New Year Predictions [INFOGRAPHIC]

We surveyed over 100 field service professionals to get their take on 2016 went for their business. We also got a feel for their plans and...

December 26, 2016

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FeaturedSales & Marketing

How to Stop Being Another Small Brand in a Crowded Market

“A brand for a company is like a reputation for a person.” – Jeff Bezos This is a guest post provided by Duke Vukadinovic from First...

December 22, 2016

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FeaturedField ServiceOperationsSales & Marketing

10 Insanely Easy Ways Home Service Professionals Can Build Customer Loyalty [INFOGRAPHIC]

HomeAdvisor recently surveyed over 350 homeowners across the country to understand their preferences when working with home service...

December 21, 2016

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