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4 Things Millennials Want From Customer Service [INFOGRAPHIC]

Millennials are the biggest group of homebuyers, receiving 45% of home loans. This demographic is an important audience for field service...

November 16, 2017

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The True Cost of Paper Invoicing

“It’s important to assess the indirect costs of paper invoicing because they can easily eat away at your profit.” Postage...

November 9, 2017

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6 Mistakes Service Contractors Are Still Making

  Service contractors are mobile and great at improvising, yet too many are still using the same outdated processes they’ve...

November 2, 2017

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You’re Paying Too Much For Payment Processing: Credit Card Processing Fees Debunked

Some field service pros are senselessly losing thousands of dollars a year… and don’t even know it. The devil is in the...

October 2, 2017

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11 Important Customer Experience Stats and Trends You Should Know [Infographic]

“Customer experience is the next competitive battleground. It’s where businesses are won or lost.” – Tom Knighton Gone are...

September 7, 2017

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8 Must-Read Customer Service Books For Your Field Service Team

“Customer service is not a department. It’s everyone’s job.” Great customer service doesn’t just happen on its...

August 10, 2017

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4 Smart Tech Tools Pros Can Use To Get Ahead

 Today more than ever, technology surrounds us… From social media to artificial intelligence the rapid expansion in both the...

May 5, 2017

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2017 Tax Tips for Small Business Owners and Service Professionals

With Tax Day approaching, we’ve pulled together some helpful information to read through before you file your business taxes, from tax...

April 3, 2017

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5 Field Service Myths Unraveled and Debunked

It’s okay to break away from tradition and question what you think you know in order to move forward… When you were a kid you were...

March 22, 2017

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