rochelle@mhelpdesk.com Author

Business Insights

Building Trust – Tips to Win Jobs and Close a Tough Sale

“Building trust is about helping homeowners overcome their fears.” Our good friends at HomeAdvisor Pro know what it takes to make the...

February 29, 2016

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HVAC Tips

5 Top HVAC Websites —Models for Success!

If you haven’t put as much care into your HVAC website as you would put into a storefront, then you’re not taking advantage of one of...

January 26, 2016

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HVAC Tips

Big benefits of field service software for HVAC

Researchers at SoftwareAdvice recently published an article outlining the extensive benefits of field service software, specifically for...

January 26, 2016

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Appliance Repair News

Repair Estimator – Remodeling, Service Jobs and More

The field service world is competitive.  You can do everything right–have a skilled team, provide top notch customer service, use only...

January 25, 2016

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Field Service

QuickBooks Compatibility – Important Update

If you are a QuickBooks customer, you may have seen the recent news that Intuit will stop supporting the synchronization between QuickBooks...

January 15, 2016

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mHelpDesk Release Notes

Release Notes – January 14, 2016

About this update Today we released two feature that many mHelpDesk customers have requested: the ability to crop your logo within...

January 14, 2016

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mHelpDesk Release Notes

Release Notes – December 18, 2015

About this update Earlier this week we released two feature that many mHelpDesk customers have requested: the ability to add multiple...

December 18, 2015

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Design TipsField ServiceSales & MarketingTechnology

5 Tips for Creating a Great Field Service Facebook Page

Social media isn’t top of mind for many field service businesses.  But those that are looking to grow their revenue and upgrade their...

October 1, 2015

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Business InsightsEntrepreneurship

INFOGRAPHIC: The Modern Small Business Owner (from QuickBooks)

Intuit recently published this interesting infographic on the life of the small business owner.  While mHelpDesk has many customers with...

September 23, 2015

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