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Featured • Field Service Mobile App • mHelpDesk Release Notes • Product Updates

Release Notes for Mobile – Jan. 26, 2017

Today’s mobile release included an exciting new feature: the ability to receive convenient appointment reminders via push notifications...

January 26, 2017

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Business Insights • Featured • Sales & Marketing • Voice of the Contractor

Building a Marketing Funnel for Your Field Service Business: Part 4

“Direct mail is a bit costlier, but it is great for targeting specific neighborhoods and can be a great program to set up and...

January 25, 2017

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Featured • Field Service Web App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Web – Jan. 24, 2017

Today’s release includes some new features, bug fixes and performance enhancements to improve your experience with the mHelpDesk web app....

January 24, 2017

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Plumbing, Heating and Cooling Contractors of Massachusetts 2016

Business Insights • Featured • Human Resources

Vetting Process For Employment: Out With The Norm, In With The New

This post was written by Danielle Kem, Manager of Talent Acquisition at mHelpDesk. As a small business owner in the Field Service...

January 20, 2017

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ahr expo 2017

Articles • Featured • HVAC Industry

AHR Expo 2017: The International Air-Conditioning, Heating, Refrigerating Exposition News and Info

The International Air-Conditioning, Heating, Refrigerating Exposition is one of the top HVAC, Appliance Repair trade shows.  The event...

January 18, 2017

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Business Insights • Featured • Sales & Marketing • Voice of the Contractor

Building a Marketing Funnel for Your Field Service Business: Part 3

“On Facebook, I have been able to acquire over $500,000 in business with about a 12X ROI on our ad spend over a two year period.”...

January 18, 2017

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Featured • Field Service • HVAC News • Plumbing News

Industry Forecast: How Much Revenue Will Your HVAC Business Bring In This Year?

Life is crazy, but only for those who have no plans for it. Running an HVAC business can sometimes feel like riding a horse without a...

January 16, 2017

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Business Insights • Featured • Field Service • Operations • Technology

How to Be THAT Service Professional That Gets Hired Time and Time Again [INFOGRAPHIC]

Having a pulse on your customers, like knowing their preferences or their pain points, is essential to serving them better. In a recent...

January 13, 2017

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Featured • Field Service Web App • mHelpDesk Release Notes • Product News

Release Notes for Web – Jan. 11, 2017

Today we’ve launched several new features, bug fixes and performance enhancements to our web app.  Here are some of the top items:...

January 11, 2017

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