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Featured • Field Service Web App

mHelpDesk Release Notes for Web – Oct. 11, 2016

About this update We pushed out two new features for our mHelpDesk web application today to improve our customers’ experience with their...

October 11, 2016

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Field Service Mobile App

mHelpDesk Release Notes for Mobile – Aug. 8, 2016

About this update Last week, we added new features and functionality to our web application. As promised, today we’ve updated our mobile...

August 8, 2016

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mHelpDesk Release Notes

mHelpDesk Release Notes for Web – Aug. 3, 2016

About this update Today, we pushed out several new features and additional functionality to existing features to improve your experience...

August 3, 2016

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mHelpDesk Release Notes

mHelpDesk Release Notes – July 12, 2016

About this update Yesterday we released several features, bug fixes and performance enhancements to both the mHelpDesk web and mobile...

July 12, 2016

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Field Service Mobile App • Operations

Offline Mode: Protect Your Mobile Workforce

You know the feeling: out on a job and you hit a “DEAD ZONE” Without warning you’re unable to continue your work due to one small...

June 16, 2016

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Company News • Field Service Mobile App

The New mHelpDesk Mobile App is Here!

Your service business, on the go. Whether your staff is in the office scheduling appointments, in a warehouse getting parts, or in a...

June 8, 2016

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Product Updates

A New Option: Printing Staff Schedules

We are committed to making life easier and more profitable for field service companies.  That means taking processes that historically...

May 6, 2016

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mHelpDesk Release Notes

Release Notes – April 26, 2015

* When using the Mobile App auto “assign to” rules when creating new tickets. * Fix for issue w/ auto-populating customer contact...

April 26, 2016

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Around mHelpDesk • Product News

Save Money With mHelpDesk Payments at 2.89%

You and your team work hard for every dollar. Don’t lose them to inflated processing fees. Some payment processors charge up to 3.75% on...

April 21, 2016

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