Product News

Field Service Mobile App

Our SMS Feature is Here

Hey everyone – Just a heads up that we have an early release of our new SMS (Text Messaging) feature. It’s brand new and we just...

June 4, 2015

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mHelpDesk Release Notes

Release Notes – May 18, 2015

Fixes *Fix to address intermittent issue that occurs when a filter is not saved after it is created. *Fix to address errors that occur when...

May 18, 2015

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Product News

4 Reasons Why You Should Care about mHelpDesk 2

It is with great excitement that I announce the launch of mHelpDesk 2. We have implemented a new design, new features, and most...

March 30, 2015

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mHelpDesk Release Notes

Release Notes – March 16, 2015

Fixes Fixed missing invoice module. Recurring appointments on ticket will no longer default to ‘end after 10 occurrences’. Enabled...

March 16, 2015

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Field Service Software Tips

Tip of the week: Simplify invoicing with the combine tool

Send one invoice out for multiple jobs by using the “combine” tool. For customers who have multiple invoices and work orders open in...

July 22, 2014

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Field Service Software Tips

Lauren’s recipe for success: Setting up reminder rules

Stay in touch with your customers! Setting up reminder rules automatically creates an event in your mHelpDesk calendar when certain...

May 29, 2014

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Field Service Software Tips

Meghan’s recipe for success: Setting up auto-update rules

One of the best time-saving tools in mHelpDesk is our auto-update feature. Setting up automated triggers can save time when you want to...

May 13, 2014

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