Your service business, on the go.
Whether your staff is in the office scheduling appointments, in a warehouse getting parts, or in a customer’s basement working on their water heater, they need the proper tools to get the job done. That includes having mHelpDesk in the palm of their hand wherever they go.
We’re excited to announce the release of our new mobile app, which includes some important new features and an updated look and feel!
Meet the new mHelpDesk mobile app.
Here are just a few of the things that make our new mHelpDesk mobile app a great fit for field and home service businesses:
Work online or offline
With our new “offline mode”, you now have the ability to continue updating job details even without a wifi or data connection. If your team often works in basements or areas with poor cell reception, they will still be able to continue business as usual. The app will automatically sync anything that’s been added or edited as soon as their device finds an internet or data connection.
Check your Schedule or edit an appointment within the app with the tap of a finger. Look at all of your appointments by swiping left or right in a daily view, or select from the monthly calendar.
Professional estimates and invoices, on site
View and email professional-looking estimates and invoices on the go. When the work is done, easily turn an estimate into an invoice. Send the invoice to your customer from your device with one tap.
Improve communication between your office staff and field techs by giving everyone access to relevant data from any location. By keeping all of your lead, customer, and job details within the app, your team always has the information they need.
Ready to get started?
If you’re already an mHelpDesk customer, then download the app for FREE and sign in with your account credentials. That’s all you need to do to get started!
Last modified: November 28, 2016