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Featured • Field Service Web App • Product News • Product Updates

Release Notes for Web App: Reporting Enhancements, Staff Permissions – Nov. 14, 2018

Note: This post has been updated on Nov. 16, 2018 to announce our update to Recurring Jobs, which was also included as part of this...

November 14, 2018

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Featured • Field Service • Operations • Technology

Why You Need to Be Managing Your Field Service Jobs On Your Mobile App

As times have changed, more and more field service companies have become mobile-dependent when it comes to managing their business...

November 1, 2018

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Featured • Field Service • Field Service Web App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Web App: Calendar Improvements, Preventing Overbooking – Oct. 3, 2018

You spend a lot of time scheduling and rescheduling jobs, changing assignments and planning your weeks. That’s why we’ve added...

October 3, 2018

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Featured • Field Service Mobile App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Mobile App: Uploading Photos to Estimates – Sept. 28, 2018

We’re always working to help you create clearer, more professional estimates and work orders, and to get them out to customers...

September 28, 2018

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Business Insights • Featured • Field Service • Operations

5 Benefits to a Drag and Drop Calendar For Your Field Service Team

Imagine being able to streamline your scheduling efforts, update your technicians’ schedules and assign them tasks automatically, and...

September 26, 2018

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Featured • Field Service Web App • Product News • Product Updates

Release Notes for Web App: Sending a Copy of a Receipt — Sept. 13, 2018

Have you had the chance to use our emailed payment receipt yet? To follow up on that, you can now re-send a receipt from any payment to...

September 13, 2018

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Business Insights • Featured • Field Service • mHelpDesk Community • Operations • Technology

5 Reasons Why Map View Routing Matters in Field Service

In the field service industry, the importance of customer service and efficient appointment scheduling go hand in hand. Customers have come...

September 6, 2018

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Featured • Field Service Web App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Web App: Payment Receipts, Prioritizing Jobs – Aug. 28, 2018

“Would you like a receipt today?” You asked for it and with today’s release, we are delivering it! You can now offer your customers a...

August 28, 2018

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Featured • Field Service Web App • mHelpDesk Release Notes • Product Updates

Release Notes for Web App: Improvements to Job & Scheduling Pages – Aug. 1, 2018

You’re doing a million things, so it would be good to do all of them faster and easier (right?). That’s why this week...

August 1, 2018

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