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Featured • Field Service Web App • Product News • Product Updates

Release Notes for Web App: Reporting Enhancements, Staff Permissions – Nov. 14, 2018

Note: This post has been updated on Nov. 16, 2018 to announce our update to Recurring Jobs, which was also included as part of this...

November 14, 2018

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Field Service • Field Service Software Tips

Bridging the Gap Between Field and Office Staff Through Auto Update Rules on mHelpDesk

mHelpDesk Tip of the Week from Drew G., Senior Technical Support Specialist I work with many service companies who experience disconnects...

November 13, 2018

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Featured • Field Service Web App • Product News • Product Updates

Release Notes for Web App: Easier Management of Estimates, Longer Item Descriptions – Oct. 24, 2018

Today we released a few enhancements to help make your experience in mHelpDesk more intuitive, like when you’re taking deposits on an...

October 25, 2018

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Featured • Field Service • Field Service Web App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Web App: Calendar Improvements, Preventing Overbooking – Oct. 3, 2018

You spend a lot of time scheduling and rescheduling jobs, changing assignments and planning your weeks. That’s why we’ve added...

October 3, 2018

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Featured • Field Service Mobile App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Mobile App: Uploading Photos to Estimates – Sept. 28, 2018

We’re always working to help you create clearer, more professional estimates and work orders, and to get them out to customers...

September 28, 2018

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Featured • Field Service Web App • Product News • Product Updates

Release Notes for Web App: Sending a Copy of a Receipt — Sept. 13, 2018

Have you had the chance to use our emailed payment receipt yet? To follow up on that, you can now re-send a receipt from any payment to...

September 13, 2018

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Featured • Field Service Web App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Web App: Payment Receipts, Prioritizing Jobs – Aug. 28, 2018

“Would you like a receipt today?” You asked for it and with today’s release, we are delivering it! You can now offer your customers a...

August 28, 2018

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Featured • Field Service Web App • mHelpDesk Release Notes • Product Updates

Release Notes for Web App: Improvements to Job & Scheduling Pages – Aug. 1, 2018

You’re doing a million things, so it would be good to do all of them faster and easier (right?). That’s why this week...

August 1, 2018

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Featured • Field Service Web App • mHelpDesk Release Notes • Product Updates

Release Notes for Web App: Low Inventory Level Notifications – July 17, 2018

Last week we released some new features to make you more efficient (and more secure) so you can focus on perfecting your cannonball....

July 17, 2018

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