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Release Notes for Web App: Calendar Improvements, Preventing Overbooking – Oct. 3, 2018

You spend a lot of time scheduling and rescheduling jobs, changing assignments and planning your weeks. That’s why we’ve added...

October 3, 2018

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Business Insights • Entrepreneurship • Featured • Operations • Technology

8 Winning Strategies to Make Your Home Services Franchisees More Successful [Infographic]

If you own your own home services company, at some point you may begin to scale at a level that warrants franchising your organization....

October 2, 2018

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Featured • Field Service Mobile App • mHelpDesk Release Notes • Product News • Product Updates

Release Notes for Mobile App: Uploading Photos to Estimates – Sept. 28, 2018

We’re always working to help you create clearer, more professional estimates and work orders, and to get them out to customers...

September 28, 2018

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Business Insights • Featured • Field Service • Operations

5 Benefits to a Drag and Drop Calendar For Your Field Service Team

Imagine being able to streamline your scheduling efforts, update your technicians’ schedules and assign them tasks automatically, and...

September 26, 2018

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Business Insights • Featured • Field Service

Killer Words Field Service Pros Should Avoid When Talking to Customers

You’ve heard it a thousand times: “The customer is always right!” While this is true in nearly every business, it’s essential for...

September 20, 2018

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Around mHelpDesk • Company News • Featured • Media • Press Releases

mHelpDesk’s Rochelle Sanchirico Announced Best Tech Manager Finalist for DC’s 2018 Timmy Awards

Tech in Motion announces top local tech managers and opens public voting to determine winners Washington DC (September 11, 2018) – Tech...

September 18, 2018

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Business Insights • Featured • Field Service • Operations

How to Prevent Field Service Technicians from Stealing

  When setting up and running a field service company, it’s prudent to take your time when selecting the right field service...

September 14, 2018

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Featured • Field Service Web App • Product News • Product Updates

Release Notes for Web App: Sending a Copy of a Receipt — Sept. 13, 2018

Have you had the chance to use our emailed payment receipt yet? To follow up on that, you can now re-send a receipt from any payment to...

September 13, 2018

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Business Insights • Featured • Field Service • mHelpDesk Community • Operations • Technology

5 Reasons Why Map View Routing Matters in Field Service

In the field service industry, the importance of customer service and efficient appointment scheduling go hand in hand. Customers have come...

September 6, 2018

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