davidroddy@mhelpdesk.com Author

mHelpDesk Release Notes

Release Notes – April 26, 2015

* When using the Mobile App auto “assign to” rules when creating new tickets. * Fix for issue w/ auto-populating customer contact...

April 26, 2016

Read More

mHelpDesk Release Notes

Release Notes – July 17, 2015

About this update We sent out an email last weekend to let our customers know about our most recent software update. Here is more...

July 17, 2015

Read More

mHelpDesk Release Notes

Release Notes – July 8, 2015

About this update Our latest software release includes some incredible features. We’ve improved our new text messaging capabilities,...

July 8, 2015

Read More

Technology

How to Use Google Maps to Find More Customers

If I told you that 74% of consumers use Google Search as their primary source for finding information on the web, would you want your...

June 15, 2015

Read More

mHelpDesk Release Notes

Release Notes – June 8, 2015

Fixes *Fix for issue where a custom field is visible when set to not be visible. *Fix for issue related to bar chart not showing when...

June 8, 2015

Read More

Field Service

Where to Find Great Service Employees

Whether you own a plumbing or home renovation business, any service company can relate to the struggle of finding quality employees. Often...

June 4, 2015

Read More

Appliance Repair News

How Your Appliance Repair Business Can Complete More Work Orders in Less Time

Imagine if your appliance repair business could take on more work orders, without spending a minute longer on the clock. Better yet, what...

June 3, 2015

Read More

Field Service

How To Price Your Services To Win The Jobs You Want

Whether you’re a plumber, a computer technician, or a housekeeper, learning how to quote jobs will be a skill you’ll need to master....

May 27, 2015

Read More

mHelpDesk Release Notes

Release Notes – May 18, 2015

Fixes *Fix to address intermittent issue that occurs when a filter is not saved after it is created. *Fix to address errors that occur when...

May 18, 2015

Read More