customer service Tag Archive

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8 Must-Read Customer Service Books For Your Field Service Team

“Customer service is not a department. It’s everyone’s job.” Great customer service doesn’t just happen on its...

August 10, 2017

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FeaturedField Service

Field Service Industry: 2016 Reflections and New Year Predictions [INFOGRAPHIC]

We surveyed over 100 field service professionals to get their take on 2016 went for their business. We also got a feel for their plans and...

December 26, 2016

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FeaturedField ServiceOperationsSales & Marketing

10 Insanely Easy Ways Home Service Professionals Can Build Customer Loyalty [INFOGRAPHIC]

HomeAdvisor recently surveyed over 350 homeowners across the country to understand their preferences when working with home service...

December 21, 2016

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Business InsightsFinanceOperationsSales & Marketing

6 Tips to Prepare Your Service Business for the Holidays

“May your sales bells keep ringing and your customers keep singing.” As we head into the holiday week, we wanted to round up some...

December 13, 2016

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