GOLDEN, Colo. and FAIRFAX, Va., Sept. 3, 2014 /PRNewswire/ — HomeAdvisor, a leading marketplace for connecting homeowners with local home service professionals and an operating business of IAC (NASDAQ: IACI), announced today that it has acquired a majority stake in Mhelpdesk, a cloud-based workflow application that helps small to medium-sized field service businesses streamline their operations. Terms of the deal were not disclosed.
“The market for field service management solutions is rapidly evolving and poised to revolutionize the home service industry,” said Chris Terrill, CEO of HomeAdvisor. “In our view, Mhelpdesk is both the clear leader in its space and the perfect fit for the HomeAdvisor marketplace. This acquisition is part of the continuing transformation of HomeAdvisor into the leading marketplace for homeowners to hire local home services and for home service professionals to market and manage their businesses.”
Mhelpdesk is innovating the way that small to medium-sized field service businesses manage their operations. Their software provides field service management solutions including scheduling, work orders, job tracking and invoicing. Mhelpdesk has grown at an accelerating rate over the past 12 months, adding over 1,000 new businesses per month. The software will be available to HomeAdvisor service professional members as part of a membership package starting in January 2015.
“Mhelpdesk joining forces with HomeAdvisor just makes sense. It’s what the local home service industry needs,” said Vincent Wong, CEO of Mhelpdesk. “For the first time ever, small to medium-sized businesses will have a true end-to-end solution that helps them not only grow their customer base, but also manage and service those new customers properly. It’s a no-nonsense approach to helping them grow their business.”
“We will be making a significant investment to help Mhelpdesk capture the enormous market opportunity,” said Terrill. “In addition to promotion to our current base of 80,000 field service businesses, we will be making the Mhelpdesk product available through our team of over 500 sales executives.”
Mhelpdesk will operate as an independent business under HomeAdvisor and Wong will continue to run operations from Mhelpdesk’s headquarters in Fairfax, Virginia.
HomeAdvisor is a leading website and mobile app provider offering resources for home repair and improvement projects. HomeAdvisor’s patented ProFinder technology matches homeowner projects to the nation’s largest network of over 80,000 pre-screened, customer-reviewed home improvement professionals. Homeowners can make informed home project decisions using resources including: Pro Reviews, featuring reviews from homeowners who have actually been connected with the service professionals they review; Cost Guide, providing average costs for projects coast-to-coast;DesignMine, providing inspiration and collaboration for remodeling projects; as well as robust home tips and project planning tools. Access to all of the site’s features is free for homeowners, with no membership or fees required. HomeAdvisor is based in Golden, Colo., and is an operating business of IAC (NASDAQ: IACI).
Mhelpdesk is the leading field service software solution that helps small-to-mid sized businesses manage work orders, scheduling, field technicians, invoicing, and more. Founded in 2009, Mhelpdesk has over 10,000 customers throughout the world and continues to add 1,000 new customers every month.
SOURCE HomeAdvisor; Mhelpdesk
Last Updated By: Rochelle Sanchirico
Field Service Automation
Last modified: January 16, 2018