Business Insights

Business InsightsEntrepreneurship

INFOGRAPHIC: The Modern Small Business Owner (from QuickBooks)

Intuit recently published this interesting infographic on the life of the small business owner.  While mHelpDesk has many customers with...

September 23, 2015

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Business InsightsEntrepreneurship

Getting to Yes: Tips to Conquer the Tough Close (Part 2)

Part 2:  Overcoming objections For the second part on our series about conquering the tough close, I’ve turned to my colleague Omar...

September 1, 2015

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Entrepreneurship

Getting to Yes: Tips to Conquer the Tough Close

Part 1: The Initial Contact Some jobs are a seamless trajectory from receiving the lead or initial call right through to processing the...

August 20, 2015

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FinanceOperations

Creating a Great Invoice (that gets paid faster!)

You and your team have found a great new customer–one that seems genuinely delighted with your work.  Not only are they likely to hire...

August 7, 2015

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Sales & Marketing

How to Get More Quality Traffic to Your Website

I’m passionate about creating great websites and search engine optimization (SEO), which is the practice of getting websites in tip top...

August 5, 2015

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Field ServiceTechnology

Going Mobile: Field Service in the Age of Smartphones and Tablets

The world is changing; it’s becoming more mobile.  Once upon a time, it would have been nearly impossible to run a field service...

July 30, 2015

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Technology

On-Premise vs. Cloud Software: Which Is Really the Better Choice?

In the past few years I’ve had the opportunity to build and sell both on-premise and cloud-based software, as well evaluate and select...

July 15, 2015

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Technology

How to Use Google Maps to Find More Customers

If I told you that 74% of consumers use Google Search as their primary source for finding information on the web, would you want your...

June 15, 2015

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Sales & Marketing

The Top 3 Ways to Find More Customers

We get it. Running a field service company is hard work. You probably work countless hours, and come home exhausted with blisters on your...

May 7, 2015

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