mHelpDesk customers gain access to 2.49% transaction fees for credit card payments, garnering significant savings and efficiency
FAIRFAX, Va., April 20, 2016 /PRNewswire/ — mHelpDesk, a leading field service management tool, announced today the launch of mHelpDesk Payments. mHelpDesk Payments offers mHelpDesk customers the ability to seamlessly process payments from homeowners and other customers, at a market-leading rate of 2.49% plus 30 cents per transaction. Competitors have rates of up to 3.5% plus 30 cents per transaction. In addition to its highly competitive flat rate, mHelpDesk Payments doesn’t require a clunky dongle that can break or get lost on site.
“Our service provider customers work hard to provide top notch service. They are busy people and every dollar counts,” said Vincent Wong, CEO, mHelpDesk. “mHelpDesk Payments combines a seamless experience with a great rate that allows field service professionals to save time and money.”
mHelpDesk Payments introduces a faster signup, the ability to start taking payment right away, and the market-leading 2.49% processing rate which could save customers thousands of dollars per year depending on the amount they process. Of note, this rate will also be offered to customers of HomeAdvisor, mHelpDesk’s parent company, who choose to process their customers’ payments via mHelpDesk.
“Service professionals come to HomeAdvisor with the main goal of growing their business, and this benefit allows them to grow while reducing unnecessary costs,” said Adam Burrows, SVP of Business and Corporate Development at HomeAdvisor. “mHelpDesk Payments allows service professionals to put their best foot forward with customers while providing a significant savings.”
As a leading field service management platform, mHelpDesk assists its thousands of customers in getting organized and winning more jobs. mHelpDesk facilitates end-to-end customer management, including scheduling, creating professional invoices and estimates, and taking payment, through both their web and mobile applications.
Note: As of February 25, 2018, mHelpDesk customers using mHelpDesk Payments will be charged an updated rate of 2.89% plus 30 cents per transaction.
mHelpDesk is a leading field service software solution that helps small- to mid-sized businesses manage work orders, scheduling, field technicians, invoicing, payments, and more. mHelpDesk has thousands of service professional customers throughout the world and continues to grow rapidly. In 2014, HomeAdvisor, an IAC (NASDAQ: IAC) operating business, acquired a majority stake in mHelpDesk. HomeAdvisor is a local home services marketplace providing homeowners the tools and resources for home repair, maintenance, and improvement projects.
Last modified: February 23, 2018