These days there is pretty much an app for everything which is great because it makes our working lives easier. If you want to know what apps are the best for IT service management business owners, contractors and technicians, here are 8 great apps that will save you time while simplifying your tasks and processes.
RescueAssist is a remote IT support app that that will help IT service management technicians support their clients through two-way screenshares, remote system takeovers, file transfers and multi-sessions support for techs to be able to handle multiple customers simultaneously. With RescueAssist’s mobile app, techs can troubleshoot from mobile device along with their desktop computers.
Ivanti has many tools to help you modernize your IT service management business, including a secure, self-service password reset tool, and voice automation to help with call routing, integrated voice response and self-service. All of these tools will help you improve your customers’ experiences while making your day-to-day easier.
Feedly is an RSS feed reader which will help you keep up with the latest tech news. You can select from the popular tech news publishers, like TechCrunch, Wired, Lifehacker and Engadget and you whatever is not currently in the Feedbly list, helping you customize what you want to see.
Videoconferencing is still a popular choice for many businesses because it saves time and money. Skype will let you converse with anyone where ever they are so long as they have an internet connection. And up to twenty-five people can be present on the same call which is ideal for those all important business discussions.
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Last modified: April 1, 2019