Written by “What do we live for if not to make life less difficult for each other?” – George Eliot
With the holiday season upon us, we began to think about what we, here at mHelpDesk, are thankful for. A few things that made the list were the professional relationships and friendships we’ve developed at work, the knowledge we’ve gained by working for such a fast-paced company, the hard work everyone has put in to make this company and product great, and of course, our customers! We decided to do a customer spotlight before the holiday so we sent out a quick survey to a group of our veterans. When asked, “How has mHelpDesk improved your business” here’s what a few of our customers had to say:
“mHelpDesk has been one of the key turning points in my life and I would be doing it a disservice by trying to narrow it down to a favorite. If I had to pick one or two things that stand out, it would be the feeling of having the entire mHelpDesk organization as a part of my team – a team that shares the same passion for my business as I do. mHelpDesk doesn’t provide you with a generic program like its competitors, mHelpDesk takes you through a series of steps designed to give you a real understanding of your business. Once you have a clear view of that, you then have complete freedom to tailor the program to do just about anything you want. They listen to you, are genuine and most important, they are reliable!”
“Their process is geared to give you a complete understanding of your business. mHelpDesk not only improved my business, but it improved ME! The very system I built with mHelpDesk by my side showed me that the business model for my company and the way my industry is structured does not work! 22 years of pushing the limits and never having a sense of peace was corrected after the first quarter [of using mHelpDesk]. From the moment we started to build mHelpDesk, I began to grow as a business man. mHelpDesk gave me confidence!”
– Sean Berg of Doc Joe’s Rooter & Plumbing, a Service and Repair Plumbing, Sewer and Drain Company in Upland, CA.
“mHelpDesk allows us to better track our customer information and it’s simple to use.”
– Tracy Brown of Mike’s Bremen Service, an HVAC and Appliance Service and Repair Business in Orland Park, IL.
“Great customer service and it made our business more seamless!” – Danny Capello of AZ Garage Door, who provides garage door and opener repairs and installations in Phoenix and Tucson, AZ.
“The mHelpDesk support team responds to my requests ASAP and solves most of the problems we report. They’re very friendly and they’ve been very patient with us.mHelpDeskmakes it a lot easier to manage information and helps us keep all client, staff and work order related information in one place rather than haphazardly scattered in multiple locations. It’s also great for keeping track of your employees’ job locations, performance and work load for both past and present work.” – Shahran Chowdhury of Agni Systems Limited, who provides high speed internet, VOIP and related services all over Bangladesh.
“Everything is at your fingertips and it makes it very easy to do my business estimating work.”– Philip Kunstler of Phil’s Ironwork, Inc., who makes aluminum, iron drive gates, picket fences, railings and more for the Dunnellon, FL area.
“mHelpDesk makes it much easier to get work orders to our field teams. Their live chat feature is also helpful.” – Rebecca Hone of Howie’s Power-Vac, who provides residential air duct cleaning for the greater Western Washington area.
Thank you for checking out some of our reviews! For more mHelpDesk reviews check out our customers page. If you’re mHelpDesk customer, we invite you to review our mobile app on your Apple or Android device.
Last modified: July 22, 2019
