Product News

FeaturedField Service Web AppProduct NewsProduct Updates

Release Notes for Web App: Reporting Enhancements, Staff Permissions – Nov. 14, 2018

Note: This post has been updated on Nov. 16, 2018 to announce our update to Recurring Jobs, which was also included as part of this...

November 14, 2018

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Field ServiceField Service Software Tips

Bridging the Gap Between Field and Office Staff Through Auto Update Rules on mHelpDesk

mHelpDesk Tip of the Week from Drew G., Senior Technical Support Specialist I work with many service companies who experience disconnects...

November 13, 2018

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FeaturedField Service Web AppProduct NewsProduct Updates

Release Notes for Web App: Easier Management of Estimates, Longer Item Descriptions – Oct. 24, 2018

Today we released a few enhancements to help make your experience in mHelpDesk more intuitive, like when you’re taking deposits on an...

October 25, 2018

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FeaturedField ServiceField Service Web AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Web App: Calendar Improvements, Preventing Overbooking – Oct. 3, 2018

You spend a lot of time scheduling and rescheduling jobs, changing assignments and planning your weeks. That’s why we’ve added...

October 3, 2018

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FeaturedField Service Mobile AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Mobile App: Uploading Photos to Estimates – Sept. 28, 2018

We’re always working to help you create clearer, more professional estimates and work orders, and to get them out to customers...

September 28, 2018

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FeaturedField Service Web AppProduct NewsProduct Updates

Release Notes for Web App: Sending a Copy of a Receipt — Sept. 13, 2018

Have you had the chance to use our emailed payment receipt yet? To follow up on that, you can now re-send a receipt from any payment to...

September 13, 2018

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FeaturedField Service Web AppmHelpDesk Release NotesProduct NewsProduct Updates

Release Notes for Web App: Payment Receipts, Prioritizing Jobs – Aug. 28, 2018

“Would you like a receipt today?” You asked for it and with today’s release, we are delivering it! You can now offer your customers a...

August 28, 2018

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FeaturedField Service Web AppmHelpDesk Release NotesProduct Updates

Release Notes for Web App: Improvements to Job & Scheduling Pages – Aug. 1, 2018

You’re doing a million things, so it would be good to do all of them faster and easier (right?). That’s why this week...

August 1, 2018

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FeaturedField Service Web AppmHelpDesk Release NotesProduct Updates

Release Notes for Web App: Low Inventory Level Notifications – July 17, 2018

Last week we released some new features to make you more efficient (and more secure) so you can focus on perfecting your cannonball....

July 17, 2018

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