jennietai@mhelpdesk.com Author

Field Service

Winter is Coming: Find the Customers NOW Before They Hibernate

As summer winds down, orchards are picked clean, and the first leaves start to fall, your customers will begin to spend more time indoors....

November 23, 2016

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Field Service

Acts of Integrity: How Contractors and Handymen Land Lifetime Customers

Everyone likes to say that they run an honest business, but sometimes customers just don’t see it that way. Among field service...

November 23, 2016

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Landcape Management Tips

Landscaping: The Challenges in Running More than One Team

For many people who start a business, expansion is the ultimate goal. This is particularly common with landscaping companies, because the...

January 12, 2015

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Computer Repair Tips

Customer Conflict in Computer Repair: How to disarm the bomb of an unhappy customer

There is nothing more challenging than an angry customer. Whether it is equipment malfunction, a repair issue or a service issue customers...

January 8, 2015

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Field Service

Repair Shop Looking Shabby? Here Are 4 Ways to Make It Better

We get it. Your repair shop is your palace. Whether you’re repairing cars, computers or appliances—There is always a certain...

January 7, 2015

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Maid Services Tips

How to Communicate Boundaries With Your Cleaning Clients

It is easy to get swept up (pun intended) in trying to please your customer when you run a cleaning business. Creating boundaries in any...

January 5, 2015

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Maid Services Tips

Cleaning Services: Is Now the Time to Go Green?

This question goes out to many of the professionals that make up our audience. It’s becoming a pressing issue for anyone who runs a maid...

December 31, 2014

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Field Service

Contractor Challenges: Customers Who Can’t or Won’t Pay

Clients who won’t pay their bills can force your contracting company into bankruptcy. Don’t let that happen. Thanks to all the...

December 29, 2014

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Field Service

The Skinny on Mobile Card Scanners: Are They Safe and Should You be Using Them?

Mobile card scanners are one of the biggest innovations to hit field services in quite a long time. Anyone who has spent time managing...

December 26, 2014

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